DEAR MR LI, MR XIN, MR ZHANG
FURTHER TO EUROSTEEL ORDER REJECTED AS NOT AUSTENITE MATERIAL, I WOULD LIKE TO ADVISE YOU THAT THESE PEOPLE HAVE MOVED OVER FROM CUSTOMER STEELMOR ~ THESE ARE NOT NEW PEOPLE THAT WE ARE DEALING WITH, WE HAVE BEEN DOING BIZ WITH THEM FOR MANY YEARS ALREADY !
CUSTOMER HAS NOW TAKEN 5 SAMPLES PIECES FROM VARIOUS DIFFERENT CASES OF THIS ORDER AND HAD THEM ANNEALED HERE ~ ALL 5 PIECES STRUCTURE IS NOW AUSTENITE. THIS MEANS THAT THE MATERIAL WE HAVE HERE NEEDS TO BE ANNEALED PLEASE !
WE ONLY HAVE ANNEALING FACILITY FOR LAB HERE, AND NOT MILL.
NOW WE NEED TO DO ONE OF THE FOLLOWING URGENTLY PLEASE :
1) PAY BACK THE CUSTOMER AS YOUR SUGGESTION AND SHIP BACK THESE PIPES TO YOU FOR ANNEAL AND RE-SALE.
2) SHIP BACK THESE PIPES FOR ANNEAL AND RETURN TO CUSTOMER.
3) MAKE NEW PIPES FOR CUSTOMER AND REPLACE THIS LOT, AND THIS LOT CAN BE RETURNED TO YOU OR RE-SOLD.
SHALL YOU WISH THE CUSTOMER TO COME TO CHINA TO DISCUSS THIS ? MY ONLY CONCERN IS WE ARE SO SHORT OF TIME !
PLEASE LET ME KNOW YOUR BEST SUGGESTION NOW !
WITH VERY BEST REGARDS, IRENE