Hello,
I am currently a Sales Administrator, but I am seeking a field I am more passionate about.
I have a college background in fashion marketing/design, and just love fabric! As a hobby I design & alter clothing. If you have any open positions for office help or anything really, please let me know! I would be very interested.
I have added my Resume for your review:
Alicia Marie Czyzewski
70 Norman St
Chicopee, MA 01013
413-388-6165
***
SKILLS
Sales & Customer Service
Leadership
Order Entry
Multi-line phones
Resolving customer complaints
Accounts Payable
Shipping & Receiving
Personnel records
Scheduling & Inventory
Payroll
Marketing/Promotions
In-House Production
Plans & Layouts
Reviewing Engineer Drawings
Scheduling Meetings
ISO 9001 Certified
COMPUTER: MS Word, Excel, Outlook, Oracle (Seibel),GE Portals, Clear Orbit, Apple Products & Internet
EDUCATION
2007– 2009: Gibbs College, Farmington, CT 06032
· Courses: Marketing/Merchandising (Deans List)
2006: Holyoke Community College. Holyoke, MA 01040
· GED: (High School; National Honor Society)
EXPERIENCE
Jan 2013 – Current: Temp-Pro Inc., Northampton, MA 01060
Sales Administrator: ISO 9001 Certified; Maintaining customer confidence and protecting operations by keeping information confidential; Processing all quotes & POs for GE dept.; Working directly with buyers to expedite orders; Maintaining open order reports; Working directly with production to meet strict deadlines; Maintaining operations by following policies and procedures; Preparing source data for computer entry by compiling and sorting information; Processing customer and account source documents by reviewing data for deficiencies; and maintaining data entry requirements by following data program techniques and procedures.
May 2004 – December 2012: Grossman’s, Chicopee, MA 01020
Projects Manager/Supervisor: Customer service in person & over the phone; Working with contractors and general public; Understanding of current trends, strong communication skills, self audits, office memos, e-mail reminders; Managing data with Microsoft software; Accounts payable; Financial dues; Shipping & receiving; Production averages; Personnel record keeping; Scheduling; and payroll.
Jan 2012- April 2012 - *** (eBay), East Granby, CT
Customer Solutions Agent: Answering calls professionally; Recording customer information; Routing calls to appropriate resource; Responding to customer inquiries; Research required information using Oracle (Seibel) computer software; Providing customers with product & service information; Handling & resolving customer complaints; Following up with customers when appropriate; Identifying priority issues; Data entry; and completing call logs.
References upon request
Thank you very much for your time!
Hope to hear back from you,
Alicia Czyzewski
***
413-388-6165