Hello,
A few years ago a bought a Kemyer backpack with a laptop zipper concealed on the side of it. The backpack is made of Kevlar and I remember the warranty said that it was "Guaranteed not to rip". The Backpack has held up very well but has ripped on a few spots that would not be expected through normal wear and tear. Can you help me get the back pack replaced or repaired?
Thank you,
Bryan***