To whom it may concern,
I received the Kemyer Two-tone 3-piece Hardside Spinner Luggage Set (purple) for my Birthday last July (2014) and just recently went to use the large piece (29 inches high x 19 inches wide x 12 inches deep) for the first time and the seam was ripped and I was unable to use this piece of luggage. Unfortunately I had to run to the closest store and purchase a new piece of luggage last minute due to this defect. Needless to say I am very disappointed with this product and this situation. The individual who gave this to me as a gift bought it online, but doing my research I see that Kemyer has a 3 year manufacturing warranty. I would like to have this piece of the set replaced. I would appreciate any assistance you can provide. Look forward to your feedback.
Kind Regards,
Amanda Benson