I recently purchased your 36-inch bookcase, Model No. 1-MI4836-C through your Amazon website. According to the FEDEX label, the invoice number is 128258 and the purchase order is VRC***6. The FEDEX tracking number is 2***6.
The problem is that I am missing a piece of hardware-- Item M-- one of the metal fasteners. I'm not sure if I lost it or if I received less than 12 fasteners. Regardless, is there a way I can purchase some more of the hardware? Currently, the bookcase is in pieces on the floor and I don't want to assemble the bookcase without the missing piece.
Is there any way you can help me? I am willing to pay for expedited shipping if that's necessary. The only other alternative is to trash the whole thing, which I really don't want to do.
Thank you for any help you can provide.
Sincerely,
Don Gregory
8613 Meadow Edge Terrace
Fairfax Station, VA 22309
(703) 819-1998