ON DEC 4TH, I ORDERED TWO ROOSTER BED TRAYS, I JUST RECEIVED THE TRAYS AND ONE OF THEM IS BROKEN, I PLANNED TO DECOUPAGE THESE FOR MY SISTERS FOR XMAS, IT TAKES QUITE A FEW DAYS TO DO THIS CORRECTLY, NOW I HAVE A MAJOR PROBLEM, I NEED THIS TRAY REPLACED ASAP OR I WILL NOT HAVE TIME TO DECORATE IT. WHEN I SAW BOTH THE BOXES, EVEN BEFORE I OPENED IT I NOTICED THAT THE BOX WAS RESEALED WHILE THE OTHER WAS BRAND NEW NEVER OPENED. THE LEGS ON THE TRAY DO NOT WORK THEY JUST SWING BACK AND FORTH AND COULD NEVER BE SAFELY USED AS A SERVING TRAY. PLEASE, SHIP OUT A REPLACEMENT VIA EXPRESS DELIVERY, OR OVERNIGHT, YOUR COOPERATION IS APPRECIATED AND ANTICIPATED. I HAVE CHECKED ALL YOUR RATINGS AND I AM CONFIDENT IN RESOLVING THIS PROBLEM.
THANK YOU HOME # 347-346-4183