inquiry to ROSSMAX INTERNATIONAL LTD

To Whom It May Concern My name is John Maguire and I have recently purchased an Automatic Upper Arm Blood Pressure Monitor (Model No: MV701f). I purchased this product from the "AMCAL" chemist chain in Australia. Contact Details are below: Contact Name: Jackie Hua Phone: 07 3261 5477 Fax: 07 3261 5877 Email: ***.au URL: ***.au I purchased this monitor as I have a health issue which requires regular blodd pressure monitoring. I am extremely happy with your product but would like to additionally purchase the upper arm "large" adult cuff. The upper arm "medium" adult cuff supplied when I purchased the unit is too small and is giving innacurate readings. Additionally, I would like to purchase the Accessories for data transfer to PC. These include: 1. BP Manager software CD-ROM 2. Connecting Cable (USB) 3. Instruction Manual I have tried to purchase these items through the AMCAL chemist noted above but they do not supply these products. They informed me that a distributor, here in Australia, would be able to supply them. This distibutor does not supply these extra products and instead suggested I contact the Rossmax organisation. I have attempted to contact your organisation at *** once before but have never received a reply. I am sending this request at this contact: ***/company/ROSSMAX_INTERNATIONAL_LTD_358797.htm and hope that you receive this request this time. This has been an expensive purchase and I don't want to purchase another product at another company for the sake of a larger cuff. Even if you cannot help me directly can you email me a contact for your company here in Australia that can assist me. In summary, I would like to purchase the following: 1. "LARGE" adult cuff (The largest available for purchase) 2. BP Manager Software CD-ROM 3. Connecting Cable (USB) 4. Instruction Manual My personal contact details are as follows: John Malcolm Maguire P.O. Box 3098 Bracken Ridge Queensland Australia 4017 Telephone (07) 3261 2233 Mobile 0419 774 380 Thank-You, John Maguire
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