Its very interesting that you wrote today because I just completed a form sent
To me by the Federal Trade Commission to file a formal complaint. Must be mental
Telepathy!
I just finished a “campaign” to hold a number of accountable for living up
To their commitment to pay rebates. In some cases it took dunning letters,
In some cases letters to the attorney genera(s) of the states they were
Operating out of. The last company that finally saw the error of its way
Was Logitech, who does not have a great reputation that area.
When I wrote your corporate executives that I was frankly fed up with
The way apparently reputable companies have handled rebates, I was serious!!
I will wait 10 business days for a confirmation from you that this rebate has
Been processed. If I don’t hear back from you by Close of Business,
April 4, 2008, I will assume its another “blow off” and I will finish what I started
Several days ago.
I guess you realize that it is no longer a $$’s issue. It has become
A campaign to hold companies accountable.
Do what you feel you need to do but the bottom line is that I sent you
Everything you asked for in the correct timeframe. Now you do the
Right thing and send me my rebate!!!!!
Respectfully submitted
Lewis M. Kirschner
________________________________________
From: Lisa G 9625 [mailto:***]
Sent: Friday, March 21, 2008 1:31 PM
To: ***
Subject: Re: *** BEYOND MICRO Inquiry KIRSCHNER, LEWIS (***) <<#***8320#>>
Dear Consumer:
Thank you for your inquiry regarding your rebate. A request has been sent to another department to have the information you provided to us reviewed.
The processing time for your rebate is 8-10 weeks.
Please contact us in 10-14 business days for the updated status.
Please feel free to visit the website listed below to check the status of your rebate at your convenience.
Please allow 5-7 business days for the review to be completed. If you do not see a change in the status of your rebate after that time, please feel free to call or email us for further assistance.
Thank you for contacting ***.
Customer Contact Center
Phone: 1-888-314-9903
USA Fax: 1-480-606-4313
Canada Fax: 1-905-734-9955
***
mailto:***
--- Original Message ---
From: ***
Received: 02/08/2008 8:53:22 AM US Mountain Standard Time (GMT - 7:00 )
To: ***
Subject: *** BEYOND MICRO Inquiry KIRSCHNER, LEWIS (***) 3013610
Last Name: Kirschner
First Name: Lewis
Company:
Address: 14420 Nolen Lane
City: Charlotte
State: NC - North Carolina
Zip: 28277-3712
Phone: (704)341-3337
Email: ***
Opt In: False
Store: ***
Purchase Date:
Manufacturer: Beyond Micro
Product:
Rebate Amt:
Rebate Submitted:
Department: 96799
Additional Info: I need someone to contact me regarding this rebate or I will turn the entire matter over to the Federal Trade Commission
Please call me ASAP at 704-341-3337
Email Sent: 2/8/2008 8:53:20 AM
Language: English
Server Name: DEFAULT
------ Please do not remove your unique tracking number! ------
<<#***8320