My name is Alcira Duke and I am not a buyer neither a seller. The reason I am contacting you is because I was checking my credit card statement for credit card ending #0985, and I noticed that someone did a fraudulent transaction using my credit card to purchase something from your company on 11/06/2010 in the amount of $34.95. I just cancel the aforementioned account today.
I would like to find out what do I need to do for an investigation of this issue and credit my account for the abovementioned amount since I did not place any order. Also, if you could provide me with the address to where the order was mailed to. Could you please contact me at (323)823-3905 between the hours of 1:00-2:00p.m. and after 4:00 p.m. Pacific Time? Or e-mail me any information at ***. The reference # of such transaction is***6.
Thank you for your attention to this matter.
Alcira Duke