I purchased an Elliptical Cross Trainer, the Orbitrac on 8/27/10. I assembled it and started to ride when the skipping began. I took off on side of the outer housing and the ball bearing ring is crumpled on several spaces. The balls fell out of the casing. It is loose and moved around the pedal crank case. The whole crank case moved up and down.
I would like a total refund.
Sincerely,
Corinna D Thornegaard
925.303.0355