Hi Anthena,
My wife bought one of your mattresses about 6 years ago with a 15 year guarantee, we are now both sinking towards each other as it saggs in the middle. We have also tried the mattress on the floor to check it is the mattress and not the bed base. Can I bring it back to you for a replacement or will you deliver me one and pick up. Please advise me.
Many thanks,
Kent Mathews