Hi,
I've just purchased a Sparehand double bike rack, item #DBR-820 according to the box, from ***. However, upon opening the box, I found that the left-hand side of the base is missing and the instructions are missing. Amazon has said that I should contact you directly for the missing parts under the product warranty. Can you please advise on this? I really like the bike rack but can't use it without having this part.
Thank you,
Gay Green