inquiry to defective part of barstool

I purchased two barstools model number 781-3188 and one of the barstool's chair back was improperly made. The hole made where the screw goes into the seat frame was made to small and I cannot get the screw into the chair back to hold it to the seat frame.Do I need to return this item to Jcpenney or will you send me another chair back?
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INQUIRY
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