dear Sir,
I bought a luggage bag (large delsey, red in color)
from your faisaliah towers branch.
I gave my bag for zipper repair on Wednesday 3rd August 2011. For the record I'm a regular customer of Bag &
Baggae Faisaliah Towers and have always dealt with Mr. Adel Ahmed sales representative. However my bag was received by a group of Pakistani/indians and a Filipino and I was asked to come back after a week to collect my repaired bag.
Interestingly, when I showed up to collect the bag, the shop had ceased to exist. Luckily I found this link and hence filing my complaint regarding the issue.
I'm flying out on wednesday and in dire need of the bag which by the way was quite recently purchased. Would appreciate your prompt response in this regard.
I can be reached on***.
Thanks,
Adeel.