Good morning. I purchased a Kobalt 41" Combination Chest Model # SHS41P12DB. The item # is 1291859. It is missing 2 bolt screws and I am unable to attach a caster wheel which makes the whole chest useless. I spoke with Charles who said he was the Shanghai Homsteel customer service manager. He was unhelpful saying the only thing he could do was send me some nuts and washers. He said he could not do anything else for me. He told me to take the whole thing back to Lowes. I informed him that it weighs 343 pounds. He said if I was unhappy, I should take the 343 pound chest back to Lowes. I paid for an item that is broken. Shanghai Homsteel apparently does not care to make their customers happy and do the right thing.