Hi I have already written about this subject but have had no response. I recently bought some teeth whitenen called hollywood smile from yourselves and you took payment twice so I paid 2 lots of £37.99 instead of 1 and only received 1 lot of the products I ordered. I only want the product that I already have and would like a refund on the other £37.99 that you took in error. I hope that this can now be resolved as soon as possible, I will try to contact by phone but am unable to find a number and I paid by credit card so I am not sure if I should contact my credit card company to let them know that you have taken an unauthorised payment from my credit card account, however if you can refund this amount quickly I will obviously not need to do this. Can someone please contact me to let me know that they have received the email this time and what action will be taken, my email address is ***.uk and my telephone number is***. Any help would be gratefully appreciated, yours hopefully, Tiffany Greenwood.