I bought my daughter your oliva walking doll for christmas this year. It was a huge hit. However, every time she plays with the doll both of its arms become disconnected and are no longer able to be put in. Now that her arms are no longer able to be connected she is not able to walk and my daughter is no longer able to play with her. I am very unhappy about this situation and want to know what you are willing to do to resolve the issue. Please contact me via email at *** or on my cell phone at 908-303-1191 Thank you for your time