I JUST BOUGHT A FACE PAINTING KIT FROM YOUR COMPANY. HORIZON GROUP USA. THE KIT SAYS IT IS WASHABLE WITH WARM SOAPER WATER. MY NIECE USED THE FACE PAINT IN ACCORDINATION TO THE DIRECTIONS. AND THERE IS STILL A PIGMENT OF THE BLUE PAINT ON HER FACE. THIS IS A PROBLEM. CAN SOMONE PLEASE CONTACT ME, WITH SOME ANSWERS. MY PHONE NUMBER IS 845-427-2847. MY NAME IS KIT CUSHMAN JR. THANKS FOR YOUR TIME.