Mr J Sowter
Would you please take action on this subject as soon as possible. I have attached one of many E-mails sent to your company below I have had no replies to either E-mails or numerous phone calls. Would you note the date of attached E-mail was May 08, it is now July. I look forward to hearing from you.
Thank You
----- Original Message -----
From: D&D
To: shaun loughran
Sent: Wednesday, May 28, 2008 10:19 AM
Subject: F.A.0 Shaun Loghran
Shaun,
I sent this e-mail to you a week ago now and still have had no reply.
We have also phoned but no one ever answers!
We are happy with the service we received from your company recently, when yourself and an engineer came out to us. But there is still one issue outstanding, the payment for works carried out by an independant engineer appointed by us on your instruction to fit the pump.
As agreed we paid an engineer to fit the replacement pump you sent us.
This was on the understanding that the full amount of £120 would be reimbursed to us as soon as you received the invoice. We posted this off to you on the 28th April 08 and it arrived at your premises on the 30th April 08 signed for by an N.Chambers.
We have been waiting over 4 weeks now for a cheque to arrive.
Would you please let us know when we can expect to receive it.
Mrs D.Bushnell