DearMadam,
We are a group of postgraduate students studying towards an MSc in International Business and Emerging Markets at the University of Edinburgh located in the United Kingdom. We are currently working on a business project with a large multinational bank examining customer behaviour with specific regards to digital channels. For this specific project we have chosen to examine the Nigerian market in more detail. We are therefore looking for Nigerian companies to answer a brief survey regarding their usage of digital banking channels. We would be very grateful if you would answer our brief questionnaires.
If you have used digital banking, please answer questionnaire 1 and 2. If you haven’t used digital banking, please answer questionnaire 1 and 3.The two questionnaires combined will take you less than 5 mins.
Questionnaire 1: Customer Behavior in Digital Banking
https://***/s/JBWQJDG
Questionnaire 2: Have used digital banking
https://***/s/JFM83Q7
Questionnaire 3: Haven’t used digital banking
https://***/s/J3BTG3K
Thank you so much for your precious time and consideration :)
Best regards,
ZHANG Feifei
Business School, University of Edinburgh