I bought an electric wall mount fireplace from you/ Best Chocice which your company answers the phone with Best Chocie and not Sky Enterprises. I have asked you and Best choice for help on the model and where i can get the firplace fixed. With no help from either you or Best Choice. I have contacted Amazon and the BBB. Maybe next time you will just give a few answers and a little help. I did not ask, for my money back, nor for you to fix it.