Dear Reece,
Gary gave me your details. I hope you can help. We have had our Sky installed for more than a year now and we have been paying 22 EUR a month for the extra channels (E4, Living, etc.). I recently had to renew my credit card which effectively cancelled my subscription with the Sky people. Now that I have a new card, I want to set it up again and they are telling me that there is a 75 pound annual fee now, on top of the monthly 22 EUR, and that this has to be paid before they renew my subscription. They never told me about this before – can you tell me if this sounds right?
Also, do you offer this service?