hello, i have recieved a pair of your shears. They seem to be warn in and used. There is a rust mark on them along with scratches, and a poor level of tight-ness when the handle falls. The key is warn and scratched. The cleaning cloth has blue pen marks where it has been cut along the edges and a blue pen mark on it also towards the middle of the cloth. i would like to know why my shears are this way and would like a full explanation. Thank you.