Complaint & Removal Request
Report a listing, company profile or content that is inaccurate, infringing, fraudulent or should be removed from the directory.
If you can still receive email at your registered address, use Forgot password to reset it yourself — you do not need to file a complaint.
If your account is not verified yet, resend the verification email instead.
Only use this form if you have lost access to your email address or cannot receive the reset link, or if you are reporting a listing.
How the process works
- Submit this form. Include the listing URL or ID, the reason and any supporting evidence.
- Acknowledgement (2 business days). We confirm receipt and assign a reference number by email.
- Review (up to 5 business days). We check the listing and may contact you or the supplier for clarification.
- Decision. We correct the listing, remove the product, remove the company profile, or reject the request with reasons.
- Removal & confirmation. Approved removals are executed and confirmed by email. Repeated violations may lead to account suspension.
Request removal from the directory
If you are the owner of a company profile and want it removed, choose “Request removal from the directory” and include the company URL or ID. Removal hides the profile and its products from the public site and sitemaps; limited records may be retained for legal and fraud-prevention purposes.
We handle personal data in accordance with our Privacy Policy. Abusive requests may be ignored.